This section covers all topics related to despatch and delivery of items, such as when you can expect items to be despatched, how long delivery is expected to take, which international territories we ship to and an explanation of the postage options available.

At iheartinfinity.com we have a reputation for reliable and speedy delivery, but on that rare occasion an issue may arise you will find the answers to your queries here.

Delivery Options

Standard delivery £4.99 & First Class delivery is £6.95 within the UK.

United Kingdom Delivery Times & Costs

Delivery Type Delivery Time Cost
UK orders up to £74.99  (Royal Mail Signed for 2nd Class) 3 to 5 business days £4.99
UK First Class Delivery (Royal Mail Signed for 1st Class) 1 to 2 business days £6.95

International Delivery Times & Costs

We do not currently offer international delivery.

Please Note:
• Delivery lead times shown are approximate and are not guaranteed.
• Orders with multiple items may be split into several smaller orders and despatched separately based on availability
• We do not ship to PO Box addresses.
• We are unable to ship orders outside of the UK.
• Standard VAT is charged, where applicable, on all orders shipped. You are responsible for claiming back any VAT that you feel is due to you from your local tax or customs office.

Product Availability and Despatch Times 
Availability of a product is based on the following criteria which is indicated to you at the checkout confirmation stage of a transaction. If a product is not available to purchase or order, the buy button will not allow you to add the item to your shopping basket.

Immediate – This means that the item is in stock in our distribution centre and can be despatched to you right away via your chosen method of shipping. So, for example, Royal Mail First Class deliveries ought to be made within 2-3 days of placing your order.

Despatched in 2-3 Working Days – This means that the item will take 2-3 days to leave our distribution centre, after which the normal delivery timelines apply. So, for example, Royal Mail First Class deliveries ought to be made within 5-7 days of placing your order.

Out of Stock – The product is not currently available and we are unable to confirm when/if we will obtain further supplies at the present time.

Preorder – We will ship your preordered item to you prior to release (subject to availability) via your chosen method of shipping. The vast majority of preorders arrive for the day of release. However we cannot guarantee delivery by release date for standard Royal Mail deliveries, because Royal Mail cannot make this guarantee. Choose Special Delivery to ensure it is delivered for the release date. Please note that International orders will take longer to be delivered. Please note that release dates are subject to change.